SUNSETTER 5-YEAR LIMITED WARRANTY

When you purchase your new SunSetter Awnings from us, you can rest
assured you have made a sound decision. SunSetter already provides
one of the best warranties in the industry. Now that we are offering
SunSetter Pro Awnings, the extended 5-year warranty is included
for free!
- 5-Year Limited Warranty
- All SunSetter Awnings are guaranteed for 5 years against defects
in materials and workmanship – including the motor on Motorized
models
- Complete detailed installation instructions
- Installation video included with each awning
Please contact with Sunsetter for more information on warranty
at 1-800-834-9036
SUNSETTER 5-YEAR LIMITED MANUFATURER'S WARRANTY FOR AWNING AND
ACCESSORIES - LATERAL ARM MODELS ONLY
WHO GIVES THIS WARRANTY?
Sunsetter Products, 184 Charles Street, Malden, MA 02148
WHO IS ENTITLED TO THIS WARRANTY?
This warranty applies only the original purchaser who paid for the
product and may not be assigned or transferred to subsequent owners.
This warranty applies only to products purchased and installed in
the U.S.
WHAT ARE THE RESPONSIBILITIES OF SUNSETTER PRODUCTS UNDER THIS
WARRANTY?
Subject to the terms and conditions set forth herein, Sunsetter
Products will furnish replacements for parts found by Sunsetter
Products to be defective in design, manufacture or assembly, under
each specific component or product warranty as set forth below.
WHAT IS COVERED UNDER THIS WARRANTY?
1. The following components of the Sunsetter Lateral Arm
Awning and its accessories (defined as accessories attached to the
awning) are covered under this Warranty, subject to the limitations
set forth below. The components have a five (5) year limited (prorated)
warranty, against manufacturer's defects as outlined below:
(a) Should the purchaser promptly notify SunSetter Products
of such defects within one year (12 months) from the date of the
original purchase, the defective component will be replaced at no
charge.
(b) After one year but within five years (60 months) from
the date of the original purchase, a defective component will be
replaced upon the purchaser's payment of 1/60th of the full retail
cost of the component for each month of use prior to the claim.
2. Covered Components:
STRUCTURAL SUPPORTS, which include the lateral arms, the
square bar, the front bar and all other attached supports are warranted
not to fail for five (5) years provided that the components are
not subjected to excessive winds or water pooling on the fabric.
ROLLER BAR is warranted for five (5) years against any and
all damage including cracking and permanent bowing that would affect
the performance of the awnings, provided that the awning is not
subjected to excessive winds or water pooling on the fabric.
VINYL FABRIC is warranted for five (5) years against:
(a) Excessive fading under normal conditions if maintained,
operated, used, and stored in accordance with the instructions contained
in the owner's manual.
(b) Mildew on vinyl fabric. Mildew will not form on the
fabric itself, but may form on dirt and dust that have not been
removed from it. Please see maintenance instructions for proper
cleaning - outlined in owner's manual.
(c) Excessive cracking or peeling under normal conditions
if maintained, operated, used, and stored in accordance with the
instructions contained in the owner's manual, and provided that
the awning is not subjected to excessive winds or water pooling
on the fabric.
GEAR MECHANISIM (Manual Model only) is warranted for five
(5) years not to fail under normal conditions if maintained, operated,
used, and stored in accordance with the instructions contained in
the owner's manual.
ELECTRIC MOTOR (Motorized Models only) is warranted for
five (5) years not to fail under normal conditions if maintained,
operated, used, and stored in accordance with the instructions contained
in the owner's manual.
AWNING ACCESSORIES (defined as accessories attached to the
awning) are warranted for five (5) years not to fail under normal
conditions if maintained, operated, used, and stored in accordance
with the instructions contained in the owner's manual.
WHAT IS NOT COVERED UNDER THIS WARRANTY?
1. The SunSetter products are also not designed to be used
for carports. Any damage of the components that results from purchaser's
use of SunSetter products for carports is not covered by this Warranty.
2. Any failure or damage of the components that results
from any intentional or negligent actions by the purchaser or by
any other person is not covered by this Warranty.
3. It is the responsibility of the purchaser to securely fasten
the awning to studs, joists, headers or other structural members.
Any failure or damage that results from the awning falling from
its position is not covered by this Warranty.
4. Labor charges connected with installation of replacement parts
are not covered by this Warranty.
5. Freight expenses to and from SunSetter Products in shipping
damaged or replacement parts are not covered by this Warranty and
must be paid by the purchaser.
6. Stretching of fabric or damage to any structural components
caused by wind or water pooling on the fabric or any other weather
is not covered by this Warranty, except for the limited warranty
of the vinyl fabric as specified set forth herein.
7. Any modification to the electric motor or its wiring will void
the warranty on the motor and on the other awning electrical components
( wall switch, remote, cables etc.) |